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Frequently Asked 
Questions

Do you accept insurance?

We are accept Horizon Blue Cross Blue Shield and we are out-of-network for all other private and public health insurance companies.

 

 

Though we are an out-of-network provider for many other insurances, we will happily provide you with invoices needed to increase your chances of reimbursement for out-of-network billing.

 

 

Many times insurance will reimburse all or a portion of the fees for out-of network-providers. Check with your insurance representative and they can help you figure out your mental health out-of-network benefits.

 

What does out-of-network mean?

 

Out-of-network refers to a health care provider who does not have a contract with your health insurance plan. This means you are responsible for paying for your sessions at the time of your appointment.

 

Depending on your plan, there may be out-of-network benefits with your insurance provider that could reimburse your out of pocket cost for a certain percentage of or the full session amount.

 

This reimbursement amount is determined by the specifications of your insurance plan. Insurance generally provides reimbursement after your plan deductible has been met. 

 

Harmony Wellness Counseling Center will happily provide you with a superbill to obtain reimbursement from your health insurance provider for counseling services.

What is a Superbill?

A superbill is a document that contains all of the information necessary for an insurance company or other third party to make a decision on reimbursement for health expenses incurred by a client.It  provides you with the information you need to work directly with your insurance company.

How do I know if my insurance has out-of-network benefits?

We encourage everyone to check with their insurance company to confirm out-of-network benefits.

How do you offer therapy sessions?

While we would typically offer both in-person and Telehealth sessions, due to the current public health crisis social distancing requirements we are currently offering on-line video sessions to those within the state of New Jersey. We use a secure HIPPA compliant platform that is easy to use, rendering you services from the comfort of your space.

How long is a therapy session?

 

The first session which is also called an intake is typically an information gathering session between the client and clinician. The session helps the clinician learn more about a client's history, current presenting issues, and any goals the client may have for treatment. This is also a the time for the client to understand the therapist and their own role in therapy. Individual follow-up sessions are usually 50 minutes and Family and couples sessions can range from 60-90 minutes.

 

How long do I need to be in therapy?

 

The length of time a client participates in therapy depends on their personal challenges, goals, and progress towards feeling better. In other words, the healing process is unique to each individual and the time it takes to work through these challenges can be varied.

 

What form of payment do you accept?

All payments are due at the time services are rendered. We accept, cash, credit, debit, and HSA cards, and checks.